Careers

Here, every member of our team matters. Caring, honesty, and integrity are at the heart of everything we do.

Be part of a culture that encourages you to share your ideas and, most importantly, inspires you to believe in yourself.

Our office is in a stunning building in Dubuque, Iowa, with a private deck overlooking the Mississippi River. Work with smart, passionate people who care about one another, embrace challenges, and know how to cultivate a healthy work-life balance.

We Believe in Teamwork.
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Open Positions

Customer Success Project Manager in Dubuque, IA

Job Location: Dubuque, Iowa area

Role & Responsibilities:

The primary role of the Customer Success Project Manager is to plan and oversee the successful completion of projects based on customer defined goals and objectives.

This includes:

Establish detailed project plans for multiple customers across multiple organizational units
Determine and define project scope and objectives
Predict resources needed to reach objectives and manage resources in an effective and efficient manner
Manage the internal resources (SMEs) and external resources (customer SMEs and champions) throughout the project
Motivate and hold all project resources, including those within the client, accountable to the completion of tasks and meeting the timeline established
Monitor progress and make adjustments as needed
Provide project updates on a consistent basis to various stakeholders about strategy, adjustments and progress
Communicate effectively with the Customer Success Manager to keep the project aligned with customer goals
Utilize industry best practices, techniques, and standards throughout entire project execution
Measure project performance to identify areas for improvement

Requirements:

Bachelor’s degree
3-5 years of project management and related experience
Project Management Professional (PMP) certification preferred
Proven ability to solve problems
Strong familiarity with project management software tools, methodologies, and best practices
Experience seeing projects through the full life cycle
Excellent analytical skills
Strong interpersonal skills and extremely resourceful
Excellent customer-facing and internal communication skills
Proven ability to complete projects according to outlined scope, budget, and timeline
Ability to manage multiple customers’ projects simultaneously
Desire to lead and enforce project tasks
Flexible Hours –expect calls and remote meetings early mornings and/or late evenings

Partner Manager in Dubuque, IA

Eagle Point Software is seeking a highly driven sales professional to fill the role of Partner Manager in our dubuque office. This position is responsible for managing our current domestic and international partners. The successful candidate will be held accountable for achieving specific indirect sales revenue goals.

Job Location: Dubuque, Iowa

Role & Responsibilities:

The Partner Manager responsibilities include:

Develop, maintain and enhance long-term relationships with partners
Manage partner sales programs
Develop marketing strategies
Educate and train partners on product and brand awareness
Provide sales support to partners
Assist with partner events
Train and support partners to grow sales
Strategize with partners
Assist partners in responding to RFPs and in winning business
Provide onsite partner training and support
Travel domestically and internationally to establish relationships with partners
Conduct sales demonstrations of our product

Background/Requirements:

Experience in direct and indirect B2B sales
Experience in Partner Management (domestic and international)
Ability to work well within a team environment
Strong phone presence
Excellent presentation skills
Excellent verbal and written communication skills
Strong listening skills
Ability to multi-task, prioritize and manage time effectively
Domestic and international travel
Flexible Hours –expect consistent calls and remote meetings early mornings and/or late
evenings

Preferred Skills/Experience:

Experience selling into the Architecture, Engineering and Construction industries
Experience selling software solutions
Experience in working with international cultures

Software Project Manager in Dubuque, IA

The primary role of the Software Project Manager is to oversee software projects from start to finish, motivate software developers and other team members, and hold project team accountable to deadlines and deliverables.

Job Location: Dubuque, Iowa

Role & Responsibilities:

The Software Project Manager responsibilities include:

Discuss potential projects and their parameters with clients, executives, and software developers
Plan out the blueprints for software projects, including:
Define the project scope
Allocate resources
Set deadlines
Lay out communication strategies
Indicate tests and maintenance
Assemble and lead the project team
Participate in and supervise each stage of the project
Ensure each project stays on schedule and adheres to the deadlines
Create a project budget and ensure the project adheres to the budget as closely as possible
Determine and oversee consistent testing, evaluation, and troubleshooting of all products in all stages of completion
Track milestones, deliverables, and change requests
Serve as a liaison to communicate information regarding changes, milestones reached, and other pertinent information

Background/Requirements:

A Bachelor's degree in information technology, software development management, software engineering, computer science, or a related field
Proven experience in project management and software development
Good working knowledge of project estimation techniques
Excellent technical knowledge
Strong business acumen, assertive, self-directing
Ability to manage up and down the organization with influence and hold others accountable
Good leadership, decision-making, and organization skills
Strong attention to detail and multi-tasking skills
Strong communication skills

Employee Benefits

In addition to a fun and rewarding work environment, we offer the following benefits to our team:

Casual dress
Holidays (including a paid holiday shutdown from Christmas Eve through New Year’s Day)
Paid time off (PTO)
Health insurance
Flex spending plan
Term life, short-term disability, and long-term disability insurance
401(k) plan with match
Success sharing (paid monthly)
Free soda & coffee

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Careers

Open Positions

Employee Benefits

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