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Develop front-end and back-end solutions for existing and new web applications.
Responsibilities
Requirements
Physical Requirements
Eagle Point Software is looking for an experienced and ambitious UX/UI Designer to design and shape unique, user-centric experiences in our learning software/LMS called the Pinnacle Series.
The ideal candidate will have an eye for clean and artful design, possess superior UI skills and be able to translate any given user-experience journey into a smooth and intuitive interaction.
Job Location: Dubuque, Iowa area (preferred but not required)
Travel: Minimal travel required
Role & Responsibilities:
The primary role of the UX/UI Designer is to create an intuitive user experience for our Pinnacle Series customers.
This includes:
Required Skills and Experience:
Preferred Skills and Experience:
Eagle Point Software is looking for an engaging, proactive and goal-oriented Customer Success Manager who can manage and guide multiple customers through software implementation and rollout. The Customer Success Manager will coordinate and prioritize project tasks, demo the software, provide customer support, manage timelines and maintain project plans while communicating status to the key stakeholders both internally and externally.
The ideal candidate will have the ability to drive adoption of the platform with a focus on change management while maintaining strong customer relationships. A successful candidate will possess critical thinking skills, excellent project management skills along with the ability to command the attention of a group of people through strong communication skills, confidence and assertiveness. He or she will focus on driving adoption and usage of the platform throughout the customer’s subscription.
Job Location: Dubuque, Iowa area (preferred but not required)
Travel: Some travel required
Role & Responsibilities:
The primary role of the Customer Success Manager is to lead and support all aspects of customer implementations for our Pinnacle Series software while focusing on driving adoption and usage of the platform.
This includes:
Background/Requirements
Preferred Skills/Experience
In addition to a fun and rewarding work environment, we offer the following benefits to our team:
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