What is Pinnacle Series?

Connecting People to Answers

Pinnacle Series is an on-demand AEC learning and productivity platform that uses multiple asset types to help organizations overcome everyday challenges they face in using technology..

Pinnacle Series comes loaded with Workflows, Cheat Sheets, Videos and Courses, available in over 60 languages, to keep users productive and find answers when they are stuck. With this platform, all content is searchable through the robust search engine and available in your office, at home and on mobile devices.

In addition to thousands of pre-populated assets, Pinnacle Series is also fully customizable with unlimited private cloud storage, allowing organizations to use it as a platform to house corporate training materials, best practices and standard operating procedures..

Overview

Watch this short overview video to learn how Pinnacle Series can help you become more productive with your software.

 

Workflows

WorkflowsThe Workflows resource communicates your standard processes & procedures and provides direct access to the software commands, tools and documents people need to do their work.

Cheat Sheets

Cheat SheetsCheat Sheets provide quick tips & tricks and troubleshooting guides for when people get stuck.

Videos

How-to VideosShort How-to videos show people how to accomplish things using software features and commands. Live training classes are also recorded so people have the convenience to take a deeper dive into subjects and learn things 24/7 when it best fits their schedule.

Learning Paths

Live TrainingGuide people through “just-in-time” training to improve their skill sets. Learners access interactive written content, video lessons, attend live classes and take quizzes with this comprehensive set of Learning Management tools.

Chat & Technical Support

Chat & Technical SupportTechnical Support for Autodesk products is included to provide fast access to degreed engineers, architects and technicians when self-help has turned up empty. People can also connect to your subject matter experts to collaborate on a project or to get an answer to a problem they can’t solve.

Mobile App

Mobile AppsWhile away from your desk, the Pinnacle Series Mobile App is perfect for at-home use, “second-screen” viewing while in a meeting, or on-the-go for the mobile worker.

Custom Content

Custom ContentGrow your corporate knowledge base with the ability to save your own Workflows, Cheat Sheets, Videos and Chat conversations. Empower people to contribute their knowledge and offer improvement ideas using the Make Suggestion feature.

Platform Architecture

Platform ArchitectureIn addition to coming pre-loaded with Autodesk content, Pinnacle Series is architected to train and keep people productive on virtually any technology in the enterprise. All employees can leverage it to access company-specific content for on-boarding and executing project collaboration/delivery processes, procurement processes or any back office processes. Access to Chat means people can collaborate or ask for help from any of their co-workers, even in other offices.

Powerful, Trusted Search

SearchAll content is wrapped up in a robust search engine that not only includes our trusted sources of information but can be configured to extend searches into your own knowledge repositories like SharePoint and company Intranets.

History & Favorites

History & FavoritesPeople can save and organize quick links to any of the resources utilizing their own personal Favorites tab. Individual User History lets people quickly recall resources they accessed today, yesterday, last week and even last month.

User Administration

User AdministrationUser administration is conveniently handled through synchronization with your Microsoft Active Directory. Roles and Permissions can be set to control who has access to create and customize content and to specify which users can see what content.

Reporting

ReportingGain insight into overall usage and understand user engagement.

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Case Studies

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See how Pinnacle Series has helped companies like yours take their Autodesk productivity to new heights.
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Brochure

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This brochure gives an overview of Pinnacle Series.

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