We were strongly considering in-house training to help save on costs and then I was introduced to Scott Coleman at Eagle Point. He was attentive, patient, informative and responsive to my questions about Pinnacle Series.
Now that I have used Pinnacle Series for a few months, I am thankful we have such a resource. Personally I have used the cheat sheets, workflows, videos, chat sessions, even phone calls for tech support. They are all key to my skill development. We have even created our own cheat sheets for problems we have solved individually and want to share with our associates. As an organization, we are about to create a File Organization Standard for our CAD projects and Pinnacle Series will be key for us to communicate these upgrades. We will also be adding to our Standards Library. We plan to use Pinnacle’s features to share the newly added items.
If you are looking for advice. Don’t be shy. The Eagle Point Team is patient and understanding, no matter what level you are at. Continue to ask lots of questions as you use the product more, so you can take it to its potential. For our occasional user or the one serious about improving their AutoCAD skills, at any level, Pinnacle Series has been a great solution to our needs.