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CLIENT SUPPORT - WARRANTY INFORMATION

If you have a product that is found to have defective part(s) and it is within the warranty period, please refer to the chart below for shipment information.
Product Mfg Warranty Extended Warranty Options Ship to
NavCom GPS Receivers 1 year 2 year, 3 year, 4 year NavCom Technology*
Juniper Systems’ Allegro™ 1 year +2 year and/or replace unit every 2, 3 or 4 years** Juniper Systems*
Juniper Systems’ Archer 1 year N/A Juniper Systems*
Juniper Systems’ Accessories 90 days N/A Juniper Systems*
Two Technologies’ JettŪ 2 year + 1 year with screen replacement Two Technologies*
SATEL UHF Radios 1 year N/A SATEL West*
Pacific Crest UHF Radios 2 year N/A Pacific Crest Corporation*
AirLink Cellular Modems 1 year +2 year AirLink*
Pentax Instruments 2 year N/A Western Latitudes*
SMI Cables 1 year N/A Eagle Point*
SECO Accessories*** 90 days N/A Eagle Point*

*For all warranty work, contact Eagle Point first to obtain a return materials authorization (RMA) and necessary "ship to" information prior to shipment.
**Eagle Point offers an extended 3 year warranty plus Security Coverage plans which are available for 2, 3 and 4 years of use.
***SECO warranties most carbon and aluminum products for 90 days and sewn products for 180 days after purchase.

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