Home
EP Transition Program
Solutions
Client Support
Partners
Careers
About Eagle Point
Contact Eagle Point
 
Contact Eagle Point Sitemap
Eagle Point Software - Design Software for the Architectural, Engineering, Construction and Geospatial Markets
Click to print page
Meeting Center
  Join Meeting Center
 
Contacting Support
  1-800-477-0909
  support@eaglepoint.com
Subscription Plans
  Subscription Plans
 
Software/Hardware Support
  System Requirements
  Supported Hardware
  Eagle Point Patches
  SMI Patches
 
Support Resources
  FAQs
  Newsgroups
  Eagle Point Manuals
  SMI Manuals
  Warranty Information


 

  

CLIENT SUPPORT - FAQs

Whether you have a question regarding installation, obtaining authorization codes, or using specific features within the desktop software, you may just find your answer here.

Adobe Acrobat Reader is required to view the solution papers. Acrobat Reader is available free of charge. Click here to download Adobe Acrobat Reader.
Summary

Created

 Revised Format
Installation
Migrating EPGE Plot Settings to BricsCad 02-10-2006   Adobe Acrobat Reader
Requesting and Installing Authorization Codes for a Node License of Eagle Point 02-24-2005   Adobe Acrobat Reader
Requesting Authorization Codes for a Novell Network (IPX) License of Eagle Point 02-24-2005   Adobe Acrobat Reader
Requesting Authorization Codes for a TCP/IP Network License of Eagle Point 02-24-2005   Adobe Acrobat Reader
Authorization Code FAQs 02-25-2005   Adobe Acrobat Reader
MicroStation V8 Implementation Guide 01-22-2004   Adobe Acrobat Reader
Getting Started
Using the Eagle Point Project Manager 09-17-2002   Adobe Acrobat Reader
Surveying
   Desktop
Using Data Collection 09-17-2002   Adobe Acrobat Reader
Using Surface Modeling 09-18-2002   Adobe Acrobat Reader
Data Collection Reduction Job Error 10-11-2002   Adobe Acrobat Reader
How to Exchange Point Information Between Land Desktop and Eagle Point Drawings 04-15-2002 04-22-2002 Adobe Acrobat Reader
   Field
How to Update your NavCom receiver(s) for the new WAAS Satellites 08-07-2007   Adobe Acrobat Reader
How to transfer data between a Topcon data collector and Eagle Point 05-23-2007   Adobe Acrobat Reader
How to configure Bluetooth on the Jett·XL for your Bluetooth-enabled Instrument 01-11-2007   Adobe Acrobat Reader
How to Restore an SMI Shortcut on the Allegro Desktop 10-25-2005   Adobe Acrobat Reader
Commonly Asked Questions for the Allegro CE/CX Device 01-18-2006   Adobe Acrobat Reader
Commonly Asked Questions for the HP 48GX Device 01-18-2006   Adobe Acrobat Reader
Commonly Asked Questions for SMI Plot (no longer supported) 01-18-2006   Adobe Acrobat Reader
Commonly Asked Questions for SMI Version 6.0 01-18-2006   Adobe Acrobat Reader
Enhancements to Pocket SMI since Version 1.0R 01-19-2006   Adobe Acrobat Reader
Enhancements to SMI Transfer since Version 7.0 01-18-2006   Adobe Acrobat Reader
Enhancements to SMI Transfer 98 since wSMIxfer Version 1.0 Beta 01-18-2006   Adobe Acrobat Reader
Enhancements from SMI Version 5.0 to SMI Version 6.0 01-24-2006   Adobe Acrobat Reader
Enhancements from SMI Version 6.0 to SMI Version 7.0 01-18-2006   Adobe Acrobat Reader
Enhancements from SMI Version 7.0 to SMI Version 8.0 01-24-2006   Adobe Acrobat Reader
Enhancement since SMI Version 8.0 01-26-2006   Adobe Acrobat Reader
How to Download and Upload to a Trimble or TDS Ranger Data Collector (EP 98) 11-05-2002   Adobe Acrobat Reader
How to Download and Upload to a Trimble or TDS Ranger Data Collector (EP 99-2000) 11-07-2002   Adobe Acrobat Reader
How to Download and Upload to a Trimble or TDS Ranger Data Collector (EP 2001 Q4 (1.4.0) and greater) 11-06-2002   Adobe Acrobat Reader
How to Download or Upload to a Trimble TSC1 Controller 05-03-2004   Adobe Acrobat Reader
How to Download or Upload from a Trimble Survey Controller v10.70 (TSCE/ACU) 05-03-2004   Adobe Acrobat Reader
Design
Using RoadCalc 09-17-2002   Adobe Acrobat Reader
How to model stream improvements using RoadCalc 08-14-2002   Adobe Acrobat Reader
How to import a .NAM File into Plant Database 05-21-2007   Adobe Acrobat Reader
How to export the Plant Database to Excel 05-21-2007   Adobe Acrobat Reader
Other
How to Resolve ATI Driver Problems 08-14-2002   EXE
Download the program to convert DEM data 08-14-2002   EXE
NRCS
   Installation
USDA-NRCS National License Manager 01-15-2005   Adobe Acrobat Reader
Click here for installation procedures for Eagle Point version 2.3.0 up to 3.4.0 03-18-2003   Adobe Acrobat Reader
Click here for installation procedures for Eagle Point version 4.1.0 or greater 05-28-2004   Adobe Acrobat Reader
How to Add an Environment Variable for the Eagle Point Network License Manager (Windows NT, XP, 2000) 11-25-2003 05-17-2004 Adobe Acrobat Reader
How to Switch Between a Node and a Network License in Eagle Point 3.2.0 or later 05-17-2004   Adobe Acrobat Reader
   Getting Started
How to Start a New Eagle Point Project Using an NRCS Prototype 12-20-2001 01-20-2004 Adobe Acrobat Reader
   Surveying
How to Export Nodes and Descriptions to a File 03-22-2005   Adobe Acrobat Reader
How to Import Survey Points 08-14-2002   Adobe Acrobat Reader
How to Adjust, Merge and Rotate Surveys 02-04-2003 08-01-2003 Adobe Acrobat Reader
How to Enter Survey Notes from a Transit Survey 01-27-2003 08-01-2003 Adobe Acrobat Reader
How to Enter Field Codes into a Collector 12-21-2001   Adobe Acrobat Reader
How to Import Points into Eagle Point 12-20-2001 01-20-2004 Adobe Acrobat Reader
How to Upload Points to a Data Collector 12-20-2001   Adobe Acrobat Reader
How to Insert Georeferenced Images 12-20-2001   Adobe Acrobat Reader
How to Transfer GPS Survey Data and Contours 12-21-2001 07-12-2004 Adobe Acrobat Reader
How to Bring Points into CAD from the GIS Grade USDA GPS Garmin 76 05-25-2004 06-02-2004 Adobe Acrobat Reader
How to Import Transit Survey Points from Ohio SSRP into Eagle Point 06-08-2004   Adobe Acrobat Reader
   Design
How to Model Grassed Waterways Using Eagle Point 07-26-2004   Adobe Acrobat Reader
How to Create an Original Ground Surface Model 12-20-2001   Adobe Acrobat Reader
How to Rebuild a Surface Model that is Partially Working 01-22-2004 06-08-2004 Adobe Acrobat Reader
How to Create a Profile 11-14-2002   Adobe Acrobat Reader
How to Extract Profile Data 07-12-2004   Adobe Acrobat Reader
How to Design an Auxiliary Spillway Layout 04-08-2003 08-01-2003 Adobe Acrobat Reader
How to Calculate Storage Volume 12-18-2002   Adobe Acrobat Reader
How to Design an Embankment with a Berm 12-18-2002   Adobe Acrobat Reader
How to Place a Circular Concrete Tank 02-22-2002 04-04-2002 Adobe Acrobat Reader
How to Place an Earthen Storage Pond 12-20-2001   Adobe Acrobat Reader
How to Export Data for Pond Design Storage Calculations 12-20-2001 06-08-2004 Adobe Acrobat Reader
How to Create an On-Road Dam Using RoadCalc 02-27-2002 04-04-2002 Adobe Acrobat Reader
How to Design a Vegetated Waterway using RoadCalc - Intro 01-14-2004 03-24-2005 Adobe Acrobat Reader
How to Design a Vegetated Waterway using RoadCalc - Survey Method - Level 01-21-2004 03-24-2005 Adobe Acrobat Reader
How to Design a Vegetated Waterway using RoadCalc - Survey Method - Topography 01-07-2004 03-24-2005 Adobe Acrobat Reader
How to Design a Vegetated Waterway using RoadCalc - Survey Method - Total Station 01-16-2004 03-24-2005 Adobe Acrobat Reader
How to Design a Vegetated Waterway using RoadCalc - Survey Method - Part II 01-07-2004 03-24-2005 Adobe Acrobat Reader
Back to Top

HomeEP Transition ProgramSolutionsClient SupportPartnersCareersAboutContact