"Eagle Point has been a great partner for the last 16 years and has helped our firm to remain strong throughout the years. You guys are awesome! Looking to continue a strong and lasting partnership for many years to come. Thanks for all your hard work and dedication."
Jon A. Fetter
Donald W. McIntosh Associates, Inc.
Technical Support Services
At Eagle Point, we realize that our customers are the most important part of our business, and we strive to offer you unparalleled assistance before and after the sale. These services keep your organization on the cutting edge of technological capabilities in the AEC industry.
Support VIP Subscription Plans
Eagle Point's VIP Subscription plans make it easy to manage new enhancements, updates, and upgrades to increase the productivity of your organization and receive the highest quality technical support. We are constantly developing new software capabilities that change the face of engineering and architectural practices - allowing you to design projects more efficiently and operate in a unified and continuous workflow. Additionally, Eagle Point has always focused on providing unparalleled technical support. The VIP Subscription plans further enhance our technical support capabilities so we can provide you with an unprecedented level of responsiveness.
Autodesk Technical Support
Eagle Point's Technical Support for Autodesk products is designed for organizations that require telephone support during normal business hours, Monday through Friday. With Eagle Point's Technical Support, you receive toll-free access to our degreed engineers and technicians for fast and reliable technical assistance on your Autodesk software including:
- AutoCAD® Civil 3D®
- Autodesk® Revit® Architecture, MEP and Structure
- AutoCAD® and AutoCAD® Map 3D®
- Autodesk® Navisworks®
- …and more