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SOLUTIONS - PROFESSIONAL SERVICES

Your process implementation and training is crucial to your long-term success. We put forth substantial investment to understanding your needs and customizing an implementation and training program to suit your specific needs. Eagle Point’s professional services offer you the expertise you need and the interactive, hands-on sessions that will allow you to educate your people on the step-by-step procedures to develop the knowledge of the system and the necessary skills to be very productive.
Implementation Services
Through our relationship with you, we will develop an understanding of your specific process and technology implementation needs and work closely with you in establishing a solid foundation upon which to build your success.
Customized Training
One of Eagle Point’s experienced technical solutions analysts will provide you and your staff a comprehensive customized solution. Training will be done in a classroom setting with each student working on their own computer. (Computers and project information can be provided by Eagle Point, if desired.) We will work with you to determine the agenda for the training to ensure a maximum return on your time and investment. This is the optimal way to get your entire staff efficient and productive with a short learning curve.

 
On-line Interactive Training*
The ultimate in time and convenience! You can schedule one-hour blocks of time with our engineers to train you at your convenience.

Using web conferencing technology, Eagle Point can train you over a live Internet connection. During the interactive sessions, users view lessons on their PCs via an Internet browser and a free plug-in for Internet Explorer or Netscape. The audience, which is usually limited to 12 participants, can listen to the host and ask questions using a chat feature, or by using the telephone or email.

On-line Interactive Consulting*
The on-line consulting option takes our service one step further in convenience. Instead of having a number of individuals learning our software via a live Internet connection, on-line consulting allows for a more open-ended personalized approach.

An Eagle Point engineering solutions analyst will be available to assist you in meeting your objectives. The biggest advantage to on-line consulting is the ability to immediately see the time and money that will be saved through the use of our software on the tasks you do everyday. Our technical solutions analyst can observe your project(s), advise you on the best approaches, and point out ways to increase productivity. These are scheduled at your convenience!

*T1, DSL, ISDN, or cable modem required.
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